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Blog Entries publications that: entertain, make you think, offer insight
I suspect that many of you are familiar with the term "hard coding a value" whereby the age of an individual or their location is written into the condition (or action) of a business rule (in this case) as shown below:
if customer.age > 21 and customer.city == 'denver'
then ...
Such coding practices are perfectly expectable provided that the conditional values, age and city, never change. They become entirely unacceptable if a need for different values could be anticipated. A classic example of where this practice occurred that caused considerable heartache in the IT industry was the Y2K issue where dates were updated using only the last 2 digits of a four digit number because the first 2 digits were hard-coded to 19 i.e. 1998, 1999. All was well provided that the date did not advance to a time beyond the 1900’s since no one could be certain of what would happen when the millennia arrived (2000). A considerably amount of work (albeit boring) and money, approximately $200 billion, went into revising systems by way of software rewrites and computer chip replacements in order to thwart any detrimental outcomes. It is obvious how a simple change or an assumption can have sweeping consequences.
You may wonder what Y2K has to do with Business Rule Management Systems (BRMS). Well, what if we considered rules themselves to be hard-coded. If we were to write 100s of rules in Java, .NET or whatever language that only worked for a given scenario or assumption, would that not constitute hard-coded logic? By hard-coded, we obviously mean compiled. For example, if a credit card company has a variety of bonus campaigns, each with their own unique list of rules that may change within a week’s time, what would be the most effective way of writing software to deal with these responsibilities?
A business rule is the basic unit of rule processing in a Business Rule Management System (BRMS) and, as such, requires a fundamental understanding. Rules consist of a set of actions and a set of conditions whereby actions are the consequences of each condition statement being satisfied or true. With rare exception, conditions test the property values of objects taken from an object model which itself is gleaned from a Data Dictionary and UML diagrams. See my article on Data Dictionaries for a better understanding on this subject matter.
A simple rule takes the form:
if condition(s)
then actions.
An alternative form includes an else statement where alternate actions are executed in the event that the conditions in the if statement are not satisfied:
if condition(s)
then actions
else alternate_actions
It is not considered a best prectice to write rules via nested if-then-else statements as they tend to be difficult to understand, hard to maintain and even harder to extend as the depth of these statements increases; in other words, adding if statements within a then clause makes it especially hard to determine which if statement was executed when looking at a bucket of rules. Moreoever, how can we determine whether the if or the else statement was satisfied without having to read the rule itself. Rules such as these are often organized into simple rule statements and provided with a name so that when reviewing rule execution logs one can determine which rule fired and not worry about whether the if or else statement was satisfied. Another limitation of this type of rule processing is that it does not take full advantage of rule inferencing and may have a negative performance impact on the Rete engine execution. Take a class with HSG and find out why.
Rule Conditions
IT Outsourcing came to foray as a means for corporations to focus on critical business operations while having a specialized IT company take over the responsibility of managing the IT infrastructure and application development. For corporations especially in the developed countries, IT outsourcing provided two fold advantages, one was access to a highly talented pool of engineers and that too at a lower cost since countries like India were quickly growing their stature as an IT outsourcing hub.
IT Outsourcing is now as mainstream as ever and almost every leading organization outsources some or all parts of its IT infrastructure to a specialized company. It makes pure business sense and with tightening budget controls, IT outsourcing has become one of the strategic cost reduction driver for most organizations. Moreover, IT outsourcing is no more restricted to companies in USA & Europe outsourcing their IT projects to countries like India. Domestic companies within India itself actively use IT outsourcing including the Indian government like the India Post project given to TCS.
Is it then a no brainer that IT Outsourcing is critical to your business? Well, if it is cheaper and does not seem to have any inherent disadvantages why not!! Not really, IT Outsourcing despite proven benefits has its limitations and you should be cognizant be of the same before considering outsourcing your IT operations.
· Limitations in estimating the actual cost of IT outsourcing:Let’s tackle the biggest driver of IT Outsourcing-Cost Savings. For anyone to estimate the cost savings from IT Outsourcing one needs to be able to predict the cost of outsourcing which then helps understand the cost savings from the same. Yes, at a higher level it is a matter of a simple $ per man-hour costs and IT outsourcing will appear to be cheaper in almost all cases. However, “hidden costs” are commonplace with IT outsourcing and it can be immensely difficult to accurately predict these hidden costs. For example, you need to be able to identify the costs of transitioning your in-house IT to an outsourcer, management overhead needed to manage the outsourcing relationship etc. In addition, IT outsourcing contracts are fixed at the start of the contract and as a result any additional requirement/change tends to be charged additionally. It is no surprise that IT requirements can change frequently and if your outsourcing contract doesn’t account for flexibility, you might be limited in the actual cost savings you might make. There is no surprise that there have been so many instances of IT outsourcing projects overshooting their budgets by a huge margin such as the one government shared services project going 500 million pounds over budget
Outsourcing IT needs in the corporate world has become extremely popular because it is cost-efficient and it gives IT resources to companies that may not otherwise be able to afford them. Another positive side effect of IT outsourcing is that it has brought many technology jobs back to the United States.
As convenient and patriotic as IT outsourcing has become, it also have several limitations that have caused many companies to re-think the idea of funding their own internal IT group. It is important for a company to be completely familiar with these limitations before developing any kind of company policy in regards to IT.
The Customer Could Outgrow The Outsource Company
When an IT outsourcing company first takes on a new client, the relationship is beneficial to both sides. But things can start to get inconvenient for the client when the client's business starts to outgrow the capabilities of the IT outsource group.
An IT outsourcing company can become entrenched in the daily routine of its clients, which is great at first. But when the IT company can no longer keep pace with the growth of its clients, then the clients are stuck trying to find a new solution and keep track of its own IT assets at the same time.
The IT Outsourcing Company Lacks The Necessary Technical Expertise
IT outsourcing clients like to believe that their support company knows everything there is to know about computers and the Internet. But every IT support company has its areas of expertise and they have the technical areas where they are not quite as strong. If the client starts to experience needs from the areas where the IT outsourcing company is not so strong, then that can become a significant business issue.
This problem can be amplified if the client is a small business experiencing growth. An IT outsourcing company is not as likely to bring on new personnel for a smaller client, which leaves the client without a solution.
The Client Losses A Measure Of Control Over Its Data
No matter how large or successful an IT outsourcing company may be, there will always be the limitation of client security and the protection of critical customer data. All it takes is one rogue employee of the IT outsourcing company to compromise all of the client's critical data.
Some IT outsourcing companies have safeguards put in place to try and prevent client data compromise, but those safeguards are limited by how much access the IT company has to the client network. In most cases, that access has to be comprehensive for the IT outsourcing company to be able to do its job.
Outsourcing IT responsibilities can take a lot of stress off of a client and allow that client to operate his business by focusing on his core competencies. But there are limitations to IT outsourcing that could make it necessary for a client to do his own IT support and pay the extra costs.
Tech Life in Florida
Company Name | City | Industry | Secondary Industry |
---|---|---|---|
Lender Processing Services, Inc. (LPS) | Jacksonville | Software and Internet | Data Analytics, Management and Storage |
World Fuel Services Corporation | Miami | Energy and Utilities | Gasoline and Oil Refineries |
SEACOR Holdings Inc. | Fort Lauderdale | Transportation and Storage | Marine and Inland Shipping |
MasTec, Inc. | Miami | Business Services | Security Services |
Health Management Associates, Inc. | Naples | Healthcare, Pharmaceuticals and Biotech | Hospitals |
B/E Aerospace, Inc. | Wellington | Manufacturing | Aerospace and Defense |
Roper Industries, Inc. | Sarasota | Manufacturing | Manufacturing Other |
AutoNation | Fort Lauderdale | Retail | Automobile Dealers |
Watsco, Inc. | Miami | Wholesale and Distribution | Wholesale and Distribution Other |
SFN Group | Fort Lauderdale | Business Services | HR and Recruiting Services |
Tupperware Corporation | Orlando | Manufacturing | Plastics and Rubber Manufacturing |
AirTran Holdings, Inc. | Orlando | Travel, Recreation and Leisure | Passenger Airlines |
WellCare Health Plans, Inc. | Tampa | Healthcare, Pharmaceuticals and Biotech | Healthcare, Pharmaceuticals, and Biotech Other |
Lennar Corporation | Miami | Real Estate and Construction | Real Estate Agents and Appraisers |
HSN, Inc. | Saint Petersburg | Retail | Retail Other |
Certegy | Saint Petersburg | Business Services | Business Services Other |
Raymond James Financial, Inc. | Saint Petersburg | Financial Services | Trust, Fiduciary, and Custody Activities |
Winn-Dixie Stores, Inc. | Jacksonville | Retail | Grocery and Specialty Food Stores |
Jabil Circuit, Inc. | Saint Petersburg | Computers and Electronics | Semiconductor and Microchip Manufacturing |
CSX Corporation | Jacksonville | Transportation and Storage | Freight Hauling (Rail and Truck) |
Fidelity National Financial, Inc. | Jacksonville | Financial Services | Insurance and Risk Management |
Tech Data Corporation | Clearwater | Consumer Services | Automotive Repair & Maintenance |
TECO Energy, Inc. | Tampa | Manufacturing | Chemicals and Petrochemicals |
Lincare Holdings Inc | Clearwater | Healthcare, Pharmaceuticals and Biotech | Medical Supplies and Equipment |
Chico's FAS Inc. | Fort Myers | Retail | Clothing and Shoes Stores |
Burger King Corporation LLC | Miami | Retail | Restaurants and Bars |
Publix Super Markets, Inc. | Lakeland | Retail | Grocery and Specialty Food Stores |
Florida Power and Light Company | Juno Beach | Energy and Utilities | Gas and Electric Utilities |
Ryder System, Inc. | Miami | Transportation and Storage | Freight Hauling (Rail and Truck) |
Citrix Systems, Inc. | Fort Lauderdale | Software and Internet | Software and Internet Other |
Harris Corporation | Melbourne | Telecommunications | Wireless and Mobile |
Office Depot, Inc. | Boca Raton | Computers and Electronics | Audio, Video and Photography |
Landstar System, Inc. | Jacksonville | Transportation and Storage | Freight Hauling (Rail and Truck) |
Darden Restaurants, Inc. | Orlando | Retail | Restaurants and Bars |
PSS World Medical, Inc. | Jacksonville | Healthcare, Pharmaceuticals and Biotech | Medical Supplies and Equipment |
training details locations, tags and why hsg
The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:
- Learn from the experts.
- We have provided software development and other IT related training to many major corporations in Florida since 2002.
- Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
- Discover tips and tricks about Git, Jira, Wicket, Gradle, Tableau programming
- Get your questions answered by easy to follow, organized Git, Jira, Wicket, Gradle, Tableau experts
- Get up to speed with vital Git, Jira, Wicket, Gradle, Tableau programming tools
- Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
- Prepare to hit the ground running for a new job or a new position
- See the big picture and have the instructor fill in the gaps
- We teach with sophisticated learning tools and provide excellent supporting course material
- Books and course material are provided in advance
- Get a book of your choice from the HSG Store as a gift from us when you register for a class
- Gain a lot of practical skills in a short amount of time
- We teach what we know…software
- We care…